Everything you need to go from beginner to Beacon expert.

Let Lighthouse guide you to CRM Success

  • Elevate your impact

    Master the skills you’ll need to get the most from your data and transform your charity.

  • Learn at your own pace

    Whether you’re a seasoned expert or just starting out, we’ve got plenty for everyone.

  • 100% free, forever

    No fees, and no hidden costs - Lighthouse is completely free to all Beacon users.

Join the thousands of charity professionals using Lighthouse to become experts in the #1 rated CRM for charities.

  • Louise Davies

    @Scotland’s International Development Alliance

    Lighthouse helped me get up and running and gave me confidence in Beacon.

  • Naomi Lethbridge

    @Our Kids First

    I have really enjoyed learning and exploring the capabilities of Beacon through Lighthouse. And your staff always manage to make me laugh and brighten my day

  • Fiona Brown

    @Together Dementia Support

    I found Lighthouse very easy to use and navigate. I felt I did learn while I was doing it, rather than just going through the motions to get through the course.

  • Leanne Stowell

    @Pauls Place

    Really found it helpful within my role and building my confidence. Thank you.

  • Sophie Kinsman

    @Arnos Vale

    Lighthouse is great - I think it’s superb!

  • Annabel Stones

    @Woodland Heritage

    I hadn’t used a CRM before, and Lighthouse was really good to get me started. I like that it was split into small, manageable tasks.

Start from the beginning or brush up on specific features.

A course for every level of Beacon knowledge.

  • Fast Track User Training

    • Course
    • 19 Lessons
    • 2hr30m

    Fast track your way around Beacon, add records, searching, filtering, exporting and more…

  • Dashboards

    • Course
    • 13 Lessons
    • 45m

    Power up your data with your Dashboard

  • Signup Forms

    • Course
    • 14 Lessons
    • 50m

    Collect information from your supporters, and learn how Beacon forms work

Explore all courses

Friendly Beaconeers, here to help you on your CRM journey

Got a question while learning Beacon? Get in touch with our UK-based support team.

Contact support

Questions & Answers

Explore the common questions and answers about learning to use Beacon.

  • How hard is Beacon to learn?

    We make it easy for everyone to quickly understand the basics, and provide detailed further learning to hone your knowledge.

  • Is Lighthouse really free?

    Yes - we believe that you should have full access to everything you need to become a Beacon expert.

  • A course I’m interested in isn’t available yet

    We’re adding new courses all of the time. Please email [email protected] to let us know what you’d like to see.

  • Should I invite my team to use Lighthouse?

    Absolutely. We recommend that every Beacon user learns the fundamentals through Lighthouse.

  • Can I use my Beacon login?

    You’ll need a separate login for Lighthouse — so you’ll need to register before you access the courses.

  • What should I do if I have any problems?

    You can contact our support team through the chat button on the right, or email [email protected]